# Your business and locations

> Select the business your agent represents and prepare each location's operating rules.

## Select the agent's context

In **Mi negocio**, select a business and location. Use **Crear otro negocio** if needed. Agents serving the same restaurant share catalog information and availability.

This selection belongs to the agent draft. Save, publish, and activate a version to apply it to calls.

## Publish business information

Review **Nombre**, **Descripción**, **Giro**, **WhatsApp del negocio**, and **Preguntas frecuentes**: name, description, industry, business WhatsApp, and FAQs. Select **Publicar información** to save approved information.

The business WhatsApp number is contact information. Set up alerts and verify their recipient in [Results and appointments](https://docs.sidemex.app/en/agents/results/).

## Prepare a location

Select **Agregar sucursal**, complete the details, and select **Guardar sucursal**.

| Setting | Purpose |
| --- | --- |
| **Name, address, and phone** | Identify the service location. |
| **Timezone** | Gives local meaning to opening hours and reservations, for example America/Mexico_City. |
| **Capacity control** | Choose a guest quota or individual tables. |
| **Maximum automatic party size** | Larger groups need help from your team. |
| **Reservation duration** | Time during which a reservation occupies capacity. |
| **Minimum notice and booking horizon** | Define how far ahead guests can book. |
| **Reminder and change notice** | Set reminder and customer-management timing. |
| **Reservation hours and closed dates** | Determine when reservations are possible. |
| **Reservation policy** | Terms the agent can explain. |
| **Enable automatic reservations** | Allows bookings under these rules. |

## Choose useful capacity

With **Cupo de personas**, use a conservative guest quota and leave space for walk-ins.

With **Mesas individuales**, each reservation occupies a unit with enough seats. If tables can be joined, represent the combination as one reservable unit that reflects your operations.

## Distinguish the schedules

**Reservation hours** determine when a group can arrive. The **receptionist schedule** determines when AI answers. Configure that in [Telephony and routing](https://docs.sidemex.app/en/agents/telephony/).

Saving location rules updates shared operations. Changing the agent's selected business or location requires applying a new agent version.

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https://docs.sidemex.app/en/agents/business/