# Sidemex Docs

> From your first call to dependable customer service. Learn to create, connect, and improve your agents.

## A guide for every step

Configure agents with approved business information. Test their customer service, connect telephony, and review results from your dashboard.

  - [Meet Agents](https://docs.sidemex.app/en/agents/introduction/): Choose an agent and understand how conversations work.
  - [Create your first agent](https://docs.sidemex.app/en/agents/quickstart/): A receptionist, a number, and your first real call.
  - [Explore the dashboard](https://docs.sidemex.app/en/agents/dashboard/): Every agent panel, explained by task.
  - [Test and improve](https://docs.sidemex.app/en/agents/testing/): Voice, answers, reservations, and human help.

## Build at your own pace

1. **Define the task:** choose reception, outbound calls, or ad planning.
2. **Provide context:** review business information, catalog, and approved answers.
3. **Connect and test:** prepare a number, fallback, and real conversation.
4. **Start operation:** save, publish, and activate a version.
5. **Review results:** check calls, reservations, and appointment requests.

## Already have an agent

[Configure its voice](https://docs.sidemex.app/en/agents/voice/), [update knowledge](https://docs.sidemex.app/en/agents/knowledge/), or [troubleshoot an issue](https://docs.sidemex.app/en/agents/troubleshooting/).

## MCP documentation

The domains, DNS, and email reference is in [MCP](https://docs.sidemex.app/en/tools/). Each guide states feature availability.

[Open your dashboard →](https://sidemex.app/dashboard)

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https://docs.sidemex.app/en/